PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS SITE OR ANY OF THE SERVICES AND APPLICATIONS
The terms and conditions (“Agreement”) apply to Tropix Laundromat website (Tropix Laundromat.com), the related mobile application and/or selected other domains, existing or future, content, products and services (collectively, the “Services”). As used in this Agreement, “Tropix,” “we,” “us,” or “our” shall mean Tropix Laundromat.
If you do not agree with this Agreement please do not access or use our Services.
As a condition to this Agreement you acknowledge that we may, in our sole discretion modify this Agreement at any time. All modifications will be effective immediately upon posting. If you continue to use the service after the posting of any and all modifications constitutes your consent to the changes. You are responsible to review this Agreement from time to time so that you are aware of any and all changes to the Agreement.
At Tropix Laundromat, we use the utmost care in processing articles entrusted to us. Through our years of experience and extensive knowledge, we use processes, which we believe are best suited to the nature and condition of each individual article. However, damages may inevitably occur.
Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double-faced fabrics, vinyls, polyurethanes, lace, etc. Responsibility also is disclaimed for trimmings, buckles, beads, buttons, bells and sequins.
Likewise, although our staff is trained to meticulously examine each garment for private property and valuables left inside garments, Tropix Laundromat is not responsible for any of such missing items. Tropix Laundromat is not responsible for garments that remain unclaimed after 3 months. Beyond this period, unclaimed garments will be donated to charity accordingly.
Tropix Laundromat is not liable for reimbursing new items purchased by the customer to replace lost or damaged items. Our liability with respect to any lost or damaged item shall not exceed more than ten times our charge for cleaning the item, regardless of brand or condition. Claims for damaged items must be reported within 48 hours from the time of pick up or delivery, accompanied by the ticket and receipt or proof of purchase.
Tropix Laundromat is not responsible for garments with inherent manufacturer defects or mislabeling of cleaning procedure. Claims for damaged items must be reported within 48 hours from the time of pick up or delivery, accompanied by the ticket and receipt or proof of purchase.
Reimbursement therein will be issued in accordance to the appraised value of each damaged item by following the International Fair Claims Guide for Consumer Textile Products as set forth by the International Fabricare Institute, and shall not exceed more than ten times our charge for cleaning the item.
Every measure is taken to ensure there is no loss of personal property. However, in the rare instance that items are missing, a claim must be submitted within 48 hours from the time of pick up or delivery, along with a receipt or proof of purchase and the delivery ticket. Reimbursement therein shall not exceed more than 10 times our charge for cleaning the item, preferably in the form of store credits.
Reimbursements for lost or damaged items tendered through our wash and fold laundering service may be issued if a detailed list of each item is accompanied with the order at the time of drop off. The list must include the brand, item style, color and size of each individual item in the order. The value of the reimbursement for Wash & Fold services shall not exceed more than 10 times our charge for cleaning the order, preferably in the form of store credits. If no list is provided at the time of drop off, Tropix Laundromat is not responsible for any lost or damaged items and there will be NO REIMBURSEMENTS or compensation of any form.
By purchasing our services, the customer agrees they are at risk at all times for the loss or damage of their personal property. Therefore, the customer agrees any claims and reimbursements must be made in accordance to Tropix Laundromat policies.